ServiceNow Incident Handler

Create and manage incidents in ServiceNow directly from a Camunda process

outbound io.camunda:http-json:1

Required inputs

Key	Label	Type
`snInstance`	Instance name	FEEL expression
`authentication.apiKeyLocation`	Api key location	secret
`authentication.name`	API key name	secret
`authentication.value`	API key value	secret
`authentication.username`	Username	FEEL expression
`authentication.password`	Password	secret
`authentication.token`	Bearer token	secret
`authentication.oauthTokenEndpoint`	OAuth 2.0 token endpoint	secret
`authentication.clientId`	Client ID	FEEL expression
`authentication.clientSecret`	Client secret	secret
`authentication.clientAuthentication`	Client authentication	string
`connectionTimeoutInSeconds`	Connection timeout in seconds	string
`readTimeoutInSeconds`	Read timeout in seconds	string

Optional inputs

Key	Label	Type
`operationGroup`	Operation	string
`customRequestTarget`	Enter table name	string
`sysparm_query`	Query parameters (sysparm_query)	FEEL expression
`sysparm_fields`	Fields to return (sysparm_fields)	FEEL expression
`sysparm_limit`	Result limit (sysparm_limit)	FEEL expression
`readTarget`	Sys ID of the record to read	FEEL expression
`updateTarget`	Sys ID of the record to update	FEEL expression
`deleteTarget`	Sys ID of the record to delete	FEEL expression
`payload_sc_req_item`	Payload	FEEL expression
`payload_change_request`	Payload	FEEL expression
`payload_change_task`	Payload	FEEL expression
`payload_sc_request`	Payload	FEEL expression
`payload_sc_task`	Payload	FEEL expression
`payload_incident`	Payload	FEEL expression
`payload___custom`	Payload	FEEL expression
`authentication.audience`	Audience	FEEL expression
`authentication.scopes`	Scopes	FEEL expression
`resultVariable`	Result variable	string
`resultExpression`	Result expression	FEEL expression
`errorExpression`	Error expression	FEEL expression
`retryCount`	Retries	FEEL expression
`retryBackoff`	Retry backoff	string

Apply this connector with @bpmnkit/connectors

import { applyConnectorTemplate } from "@bpmnkit/connectors" const result = applyConnectorTemplate("io.camunda.connectors.ServiceNowIncident.v1", { "snInstance": "= ...", "authentication.apiKeyLocation": "<your api key location>", "authentication.name": "<your api key name>", "authentication.value": "<your api key value>", "authentication.username": "= ...", "authentication.password": "<your password>", "authentication.token": "<your bearer token>", "authentication.oauthTokenEndpoint": "<your oauth 2.0 token endpoint>", "authentication.clientId": "= ...", "authentication.clientSecret": "<your client secret>", "authentication.clientAuthentication": "credentialsBody", "connectionTimeoutInSeconds": "=20", "readTimeoutInSeconds": "=20", "operationGroup": "create", "customRequestTarget": "...", })